Frequently Asked Questions

Yes. Indospace Group manufactures outdoor furniture using Indonesian teak, valued for its durability and natural resistance to outdoor conditions. We ensure proper material preparation and finishing to support long-term performance. In addition to teak, we are open to alternative materials depending on project requirements, including other hardwoods, metal, woven fibers, and performance-grade outdoor components under one roof.

Indospace Group operates Wood – Metal – Upholstery production facilities across Central Java, Indonesia, enabling parallel processing across specialized units for efficient, high-volume output. Wood Unit handles high-quality processing from timber storage and automated sawing to kiln-drying for durable components (including teak); Metal Unit in Demak features CNC laser-cutting, bending, automated powder-coating, and frame assembly for scalable metal furniture; and Upholstery Unit focuses on precise cushioning, hand-aligned frames, stitching, and customization to support fast, tailored solutions for all orders.

The production lead time is typically 10-12 weeks (from design approval to shipment), depending on order size, materials, and finishes. Metal units provide shorter times of 8-10 weeks.

For faster needs, we have our own furniture lines, enabling quick ship options with delivery in as little as 2–3 weeks from order confirmation. Our 150,000 m² warehouse in Kudus helps reduce your storage costs while supporting rapid fulfillment. Transparent progress updates and dedicated account support further ensure reliable, on-time delivery with minimal delays.

Our in-house R&D team (designers, product engineers, and material experts) handles the full bridge from your ideas or sketches to production-ready reality. We refine concepts, create detailed drawings, optimize for manufacturability/cost/durability, and select from our extensive library. You get seamless, brand-perfect production-ready files with minimal revisions and no technical hassle, so you focus on your brand.

Yes. Indospace Group manufactures both indoor and outdoor furniture collections because we have rich access to premium raw materials and expertise in finishes which are well-suited for both indoor, outdoor, even bathroom.

We understand that each category requires different technical standards, material treatments, and performance testing. Our production team is equipped with the experience and processes necessary to address these distinctions effectively and ensure long-term durability.

Our Central Java facilities support flexible volumes, from bespoke collection runs to large-scale projects exceeding 2,000 containers annually. We maintain rigorous in-house quality control, commercial-grade testing (e.g., durability, fire safety), and SVLK-certified sustainable sourcing for eco-friendly materials and responsible practices.

Yes, we have extensive experience managing international projects and adhering to global standards. Our quality management system is structured to align with applicable international regulations and certification requirements, ensuring consistent compliance across different regions.

Yes, our R&D team and material experts welcome new or client-specified materials. We evaluate compatibility, source/test options (e.g., alternative woods, fabrics, metals, or composites), and adapt seamlessly. Provide your requirements, and we’ll conduct feasibility checks, prototypes, and optimization to deliver innovative, brand-aligned results without compromising standards.

Yes. We are committed to sustainability and implement eco-friendly practices across our operations. This includes FSC-certified wood, water-based finishes, and run self-sustained kiln-drying chambers powered by wood waste (sawdust and offcuts) for a closed-loop, low-emission process. Larger wood chunks and production leftovers are repurposed into Finger-Joint Laminated (FJL) boards, transforming potential waste into stable, high-quality engineered material for furniture components.

We’re ready to incorporate recycled or additional eco-friendly materials to match your brand’s values.

We manage all logistics in-house with partnerships to major international shipping lines via local ports. We offer FCL (Full Container Load) and LCL (Less than Container Load) options, with transparent tracking and documentation. Our warehouse in Kudus consolidates shipments, optimizes freight costs, and handles customs clearance. We can also arrange insurance and coordinate final delivery to your designated ports or facilities.

Yes. Indospace Group coordinates international shipments to ports worldwide and has delivered to more than 20+ countries. We manage export documentation and support buyers with the necessary import paperwork, ensuring compliance with applicable regulations and port requirements in each destination country.